Effective date: 14th March 2026
Company: Clinic Coach (“we”, “us”, “our”)
Website: https://www.cliniccoach.co.uk
Contact: info@cliniccoach.co.uk 

This Cookies Policy explains how Clinic Coach uses cookies and similar technologies on our website. It also explains your choices regarding how these technologies operate.

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1. What are cookies?
Cookies are small text files that are placed on your device (computer, mobile, tablet) when you visit a website. They help the site function properly, remember your preferences, secure your session, and understand how users interact with the website. Cookies may be:

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First‑party cookies: set by Clinic Coach (via our Wix platform).
Third‑party cookies: set by trusted external providers such as analytics tools or payment processors.

 

Cookies can also be:

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Session cookies: deleted when you close your browser.
Persistent cookies: stored until they expire or you delete them.

2. How we use cookies
Clinic Coach uses cookies for the following purposes:

a) Essential / Strictly Necessary Cookies: These cookies are required for the website to function and cannot be disabled. They enable key features such as:

Security and site integrity
Logging in and accessing your account
Shopping cart functionality
Checkout and payment processing

Wix places several essential cookies automatically for platform stability.

b) Performance & Analytics Cookies: These cookies help us understand how visitors use our site so we can improve user experience. They collect information such as:

Pages visited
Time spent on pages
Links clicked
Device and browser details

We may use tools such as Wix Analytics or Google Analytics.

c) Functional Cookies: These enable enhanced functionality and personalisation, such as remembering your:

Language preferences
Form entries
Layout or display choices

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d) Marketing & Advertising Cookies: These cookies may be used (with your consent where required) to:

Deliver relevant ads
Measure the performance of ad campaigns
Build audience insights
Track referrals and affiliates

Examples include Facebook Pixel, Google Ads tags, or Wix marketing cookies—only used if you enable them.

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3. Cookies used by Wix (our website platform)
Because Clinic Coach is hosted on Wix, certain cookies are set automatically. These may include:

XSRF-TOKEN – security protection
hs – security
svSession – sessions and user login
SSR-caching – site performance
smSession – logged-in site members

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The exact list may change as Wix updates their platform. You can view Wix’s official cookie list here:
https://support.wix.com/en/article/cookies-and-your-wix-site

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4. Third‑party cookies
We may use third‑party providers to support our services. These may set cookies when you interact with certain features. Examples include:

Payment processors: Wix Payments, Apple Pay, Google Pay and PayPal for secure checkout
Email marketing tools: Wix Email Marketing
Analytics tools: Wix Analytics
Social media embeds: Instagram and Facebook

These providers have their own cookies and privacy practices.

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5. Your cookie choices

a) Cookie Banner (Consent Management): When you first visit our website, you will see a cookie banner that allows you to:

Accept all cookies
Reject non‑essential cookies
Manage cookie preferences

You can change your preferences at any time by accessing your browser settings or your cookie banner controls (if enabled).

b) Browser Settings: You can block or delete cookies through your browser. Instructions are normally found under:

Settings → Privacy & Security → Cookies Settings → Site Permissions

Please note: blocking essential cookies may affect the functionality of the site.

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6. How long cookies last

Cookies vary in duration:

Essential and session cookies usually expire when you close your browser.
Persistent cookies may last from a few days to several months.

We only retain cookies for as long as necessary for their purpose.

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7. Updates to this Cookies Policy
We may update this policy to reflect changes in:

Laws and regulations
Wix platform updates
Cookies we use
Technology or business practices

Updates will be posted on this page with a revised “Effective date”.

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8. Contact us
If you have questions about this Cookies Policy or how we use cookies, please contact us: info@cliniccoach.co.uk